Madan Rao : Knowledge Management: Evolution and Maturity Models
KM as a formal discipline is close to two decades old now. Based on the author’s ongoing book series, this session will provide insights into the key issues facing KM practitioners after 10 years, 5 years, and 2 years of their KM journeys. How do KM practices differ over time? What are the advantages for companies only now beginning their KM paths? A series of maturity models will be presented for KM practitioners to assess their KM journeys and plan their next steps. A range of case studies from the public and private sector will be discussed, with actionable steps and checklists.
Douglas Weidner : KM101 – Create a Solid Foundation for KM Success
Did your boss suddenly get passionate about KM? Task you to go buy one? Worse yet, did an initial KM effort falter and now needs a jump start to realize the proven benefits of operations in the post-industrial Knowledge Age? You will learn and have actionable take-aways:
- What you should have known, before starting KM the first time – It Works!
- KM rationale, learned since 1995 – It’s Justified!
- The proven road to success – Here’s How to Do It!
- Core principles in KM Methodology – Transformational Change Management
- Overlooked essentials – Personal Knowledge Management
Stephanie A. Barnes : Aligning People, Process, and Technology for Knowledge Management Success: a detailed discussion.
In this 4-hour workshop, Stephanie Barnes provides a complete toolkit and roadmap to ensure that these critical people, process, and technology elements are aligned from beginning to end, ensuring the success of your KM initiative. The approach advocated takes a practical view of KM and outlines a much used process to create a successful Knowledge Management programme: from initiation to roll out. The methodology is based on considering People, Process, and Technology as keys to success in addressing each step of a Knowledge Management roadmap process ensuring all steps and success factors are aligned with the business objectives.
The session includes a discussion of case studies and examples, which provide insight into how organizations have successfully strategized, selected, and implemented Knowledge Management technology and activities.
Fred Aubin : Knowledge Management through Gaming. Using Wargaming and Red teaming to Reinforce your Strategic Level Decision Making
Through formal presentation, practical historical examples, and interactive audience participation the session will:
- Introduce game theory as a cognitive construct to reinforce your strategic level decision making.
- Show how collective institutional knowledge can be reinforced through interactive leadership based role playing exercises.
- Utilize wargaming techniques to reinforce the development of comparative and equitable strategic courses of action.
- Demonstrate wargaming as a real-time, action-reaction, role-playing methodology that pits your real-life decision makers and managers against real-time adversaries.
- Employ wargaming exercises as a disciplined baseline for risk mitigation, confidence building, mechanisms of discovery for leadership, mechanisms of voice for your teams, and instruments of real-time organizational learning for all.
Zaid Hamzah : Exporting Knowledge Capital for Value Creation: Singapore Government-linked Companies in Action
As the first developed economy in the tropics, tiny and resource less Singapore rely on its people who innovate and create knowledge assets as the national intellectual capital to drive economic growth. As it transforms from third to first world, Singapore has developed a unique model of government-industry strategic collaboration through its government-linked companies (GLC) to generate economic and commercial value. This seminar will showcase real life case studies of strategies, tools and techniques that Singapore GLCs successfully deploy to commercialize Singapore’s know-how and experience in building airport, seaports, industrial estates and public housing as exportable value creating knowledge assets.